Frequently Asked Questions

Is MyRepairShop only for phone repair shops?

MyRepairShop is purpose-built for phone repair shops — job sheets, device models, and repair statuses are all designed around that workflow specifically, rather than being a generic multi-purpose POS.

Do I need to install anything?

No. MyRepairShop runs entirely in your browser — no software to install, no server to manage.

Can multiple staff use it at the same time?

Yes. Add staff accounts under User Management, and everyone can work simultaneously — one person billing at the POS while another updates a job sheet status.

Is my data backed up?

Yes, your business data is stored securely and is not shared with other businesses on the platform.

What if I need help that isn't covered here?

Reach out through the Contact section on the homepage and we'll help directly.