Creating a Job Sheet
Every repair in MyRepairShop starts as a job sheet. To create one, go to Repair → Add job sheet. Select the Business Location (if you have...
Understanding Repair Statuses
Every job sheet moves through a status as the repair progresses. The default statuses are: Received — the device has come in and is logged...
Adding Brands, Devices, and Device Models
MyRepairShop comes pre-loaded with the brands, devices, and device models you'll need for phone repair — including current lineups from Appl...
Setting Up Warranty Tracking
MyRepairShop can track repair warranties so you never miss a claim deadline. Create a warranty definition under Repair → Settings with a dur...
Converting a Job Sheet to an Invoice
Once a repair is complete, you can turn its job sheet directly into an invoice — no need to re-enter the parts or labour charges. Open the j...
Letting Customers Track Their Repair Status Online
Customers don't need an account or a login to check on their repair. From the MyRepairShop homepage, they can search their repair status usi...
Adding Repair Photos and Documents to a Job Sheet
It's good practice to photograph a device's condition before you start work — it protects both you and the customer if there's ever a disput...
Using Custom Fields on a Job Sheet
Every job sheet includes five Custom Fields you can use for anything your standard fields don't cover — a specific diagnostic code, an inter...
Printing or Sharing a Repair Invoice
Once a job sheet has been converted to an invoice, open it from Repair → List Invoices. From there you can print it for the customer at the...